Digital Product Design

Howdy. I'm a hands-on design leader with two decades of experience.
I specialize in bringing value to market.

Howdy. I'm a hands-on design leader with two decades of experience.
I specialize in bringing value to market.

Startup Leadership

• Co-founded Campas, an all-in-one platform for kids' extracurricular activities
• Served as employee #1 at Meta (née Sciencescape) driving product strategy and design through Series A, prior to an acquisition by the Chan Zuckerberg Initiative

Strategic Product Vision

• Shaped and executed against a net-new flywheel strategy at Kijiji to reconnect horizontal and vertical experiences through mobile-first design and rebuilding of trust across the marketplace
• Prototyped and landed a new multi-product portfolio strategy at Jobber, and launched the Growth Tools suite of products

Experimental & Growth Products

• UX Lead for the Shopify Garage team. Launched the Frenzy flash-sale app, the Arrive package-tracking app (evolved into Shop App), AR/VR immersive-commerce experiments, and shaped more that stayed in stealth
• Founded and scaled Shopify's first Growth UX team, optimizing top-of-funnel conversion

Enterprise & Consumer

• Evolved Instacart's Enterprise offering with self-serve SMB tooling and Fortune 50 retailer configuration tools
• Led the Instacart App Shop squads, optimizing consumer shopping journeys with an emphasis on activations
• Launched Loblaws Click and Collect online grocery platform across multiple retailers
• Drove the service design and PC Optimum loyalty program merger for 16M members
• UX Lead for the redesign of Canada's top rated direct investing platform TD WebBroker, with 7M active users

Platform & Foundations

• Launched Stripe's modular Dashboard Product, and the net-new Stripe App Marketplace, including developer workflows and app integrations
• Founded and scaled Instacart's Ads Tooling team

• Launched Stripe's modular Dashboard Product, and the net-new Stripe App Marketplace, including developer workflows and app integrations
• Founded and scaled Instacart's Ads Tooling team

Truisms

'Don't tell me you're funny, make me laugh'.
The shortest path to truth is to try it.

Core tenet

Make it real

Document your assumptions, do your research, define your hypothesis, build it, let people use it, and then refine based on evidence. 

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